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Bickford Of Portage

4.3

(

reviews )

4707 W Milham Ave, Portage, MI 49024

Assisted living facility

Nursing home

Retirement community

Senior citizen center

Contact

(269) 390-6610

Hours

24 hours (Mon-Sun)

About This Community

Bickford Of Portage brings a sense of home to West Portage, Michigan, with a focus on both assisted living and memory care. Residents find comfort in private or one-bedroom suites, and families appreciate the 24-hour nursing, medication management, and attentive staff. The community stands out for its pet-friendly policy, resident-run activities, and a calendar packed with music, arts, and fitness programs. Nearby medical facilities and pharmacies add convenience, while local parks and cafes invite outings. Bickford Of Portage shines when staff like activity caregiver Jennifer Z are present, creating moments where every resident feels noticed and valued. Highlights: Pet-friendly community, strong memory care support, and a full schedule of resident-led activities.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Reviews mention the facility is clean and well-kept, though a few note older furnishings could use refreshing.

Atmosphere & Community Feel: The atmosphere is described as warm and family-like, with residents and staff forming close bonds. Activity levels vary, with some days more lively than others.

Safety & Security: A 24-hour call system and nursing coverage provide peace of mind, and the community is wheelchair accessible.

Family Experience

Families often feel welcomed and supported by direct care staff, especially during visits and special events. Communication with management can be hit-or-miss, particularly on weekends, but most appreciate the hands-on care their loved ones receive. Several reviewers mention feeling comfortable touring the community and note the staff’s patience in answering questions.

Care Approach

Bickford Of Portage emphasizes personalized support, with nursing care available up to 16 hours a day and a strong focus on memory care. Staff are trained to understand dementia and PTSD, and many go out of their way to make residents feel special. The community aims to keep couples together and tailors activities to individual preferences, though consistency can vary depending on staff availability.

Value Consideration

With monthly costs starting around $3,802, Bickford Of Portage offers a range of amenities and care services, but some families feel the price is high compared to the consistency of activities and administrative communication. The value is strongest for those prioritizing memory care and a pet-friendly, activity-rich environment.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Bickford Of Portage sits in West Portage, a neighborhood known for its convenience to medical facilities, pharmacies, and local parks. The area offers easy access to cafes, restaurants, and places of worship, making it easy for residents to stay connected to the broader community.