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Hillside Heights Rehabilitation Center

(

reviews )

1201 McLean Blvd, Eugene, OR 97405

Nursing home

Contact

(541) 683-2155

Hours

24 hours (Mon-Sun)

About This Community

Hillside Heights Rehabilitation Center brings decades of experience to Eugene’s Friendly neighborhood, offering skilled nursing care in a setting that blends medical support with daily comforts. The facility operates around the clock, providing residents with continuous access to care and assistance. While the building itself is older, it is maintained, and the staff receives praise for attentiveness and kindness. Residents can join in group activities, enjoy meals together, and spend time in outdoor spaces. The center focuses on rehabilitation and nursing, with physical therapy and medication management as part of daily routines. Families will find a team ready to coordinate care, though some aspects of the living environment and food quality have drawn criticism. Hillside Heights stands out for its longevity in the community and commitment to resident well-being, even as it faces challenges common to larger facilities.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Cleanliness is a recurring concern, with multiple reviews mentioning dirty rooms, overflowing toilets, and general disarray. Some note the facility is older but maintained, yet upkeep appears inconsistent.

Atmosphere & Community Feel: The atmosphere is described as noisy and sometimes chaotic, with limited privacy in shared rooms. There are efforts to provide activities, but the social environment is impacted by overcrowding and lack of personal space.

Safety & Security: Safety concerns are raised regarding neglect, delayed medical attention, and lack of supervision. No specific security features are highlighted in the reviews.

Family Experience

Families visiting Hillside Heights often express frustration with communication, reporting difficulty reaching staff and slow responses to concerns. Several describe pulling loved ones out due to unsatisfactory care. While some appreciate the kindness of individual caregivers, many feel the overall experience falls short of expectations for dignity and quality of life.

Care Approach

Hillside Heights focuses on skilled nursing and rehabilitation, with staff providing medication management and assistance with daily activities. Reviews suggest that while basic medical needs are met, there are frequent delays in pain management and responsiveness to urgent requests. The care approach appears to be more task-oriented than holistic, with families noting gaps in personalized attention and follow-through.

Value Consideration

With no specific pricing information available, value is difficult to assess directly. However, the frequency of negative reviews regarding care quality, living conditions, and food suggests that families may find better value elsewhere unless significant improvements are made. The facility’s main strengths are its location and the dedication of some staff members, but these are offset by persistent operational challenges.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Hillside Heights Rehabilitation Center sits in Eugene’s Friendly neighborhood, known for its welcoming vibe and proximity to local amenities. The area offers easy access to pharmacies, clinics, and dining options, supporting both residents and visiting families. The neighborhood’s character is residential and quiet, with green spaces nearby, though the facility itself faces challenges in matching this tranquility indoors.